F.A.Q.

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For SELLERS
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REGISTRATION
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In order to use our service as a SELLER you need to:

1) Sign up as a Seller
http://www.lovingshop.co/ru/personal/registration.html - RUS
http://www.lovingshop.co/en/personal/registration.html - ENG

2) After you have completed registration, a message with an activation link will be sent to your e-mail address. Please use this link to activate your account.
 
3) Once you have activated your account, you may log in and use our service.

 

HOW TO USE THE SERVICE
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1) Please log in with your username and password.

2) If you have signed up and done everything correctly, you will see "Your account (Seller)" in the upper menu. Click or tap this link, and you will get to "My profile" section. If you wish to edit your data, use the link "Edit" here.

3) In the menu on the left you will see the link "My lots". Click or tap it, and you will get to the section where all your items are listed. They are divided into 3 categories:
Active - active items that are available for sale in the shop.
On moderation queue - items awaiting to be approved by moderator.
Sold -items that have been sold in the shop.

4) In order to start selling your items, you will first need to add it on to the site. You may do this using the link "Add an Item"

5) Adding the item:
Please accurately fill in all the fields in the form, please choose the content category and product type correctly
Title - Please submit a title (no more than 2 words) of a photo and/or video set that you are selling, for instance: Beauty Girl
Price - Please quote how much money you would like to receive for your set. Please do not overprice, but state reasonable prices, and do not forget, that your lot offered for sale in our shop is subject to an extra charge of $50, or another amount determined by the moderator. So if you state a price of $200 for a set, it will actually be offered at a price of $250, inclusive of the charges. Sales commission will be charged on the buyer, so you will receive only the amount that you have stated as the set price.
Product type - if you are selling photo or video sets, then please choose the type "Media files". If you are selling licensed products (serial numbers), then please choose the type "Licenses"
Unlimited quantity - Please choose "No" if your sales are exclusive and limited to a certain number of buyers. If you are interested in endless sales to different buyers, then choose "Yes"
Quantity - Please indicate how many times you wish to sell this set. If it is exclusive, please fill in "1". If you wish to sell it to several buyers, please fill in the number more than "1" (for instance, if you indicate "3", no more than 3 buyers will be able to buy this set, after which it will be considered as Sold).
Category - please choose the category of your content (up to 5 category for one product).
Description - Please write a description in English of the item you are offering for sale. If it is a photo set, please indicate the number of images in a set, their size (i.e. 3456x5184 px), what camera they were shot by, in what format (i.e. JPG) etc. If it is a video, then please indicate its duration time, whether it has been edited or not, video resolution (i.e. 1920x1080 px), its bitrate, and format (MP4/MPEG/WMV).

Example:

Set - 130 Photos
Res. - 5184x3456
Camera - Canon 7D
Filename Extension - .JPG

You may upload some samples of your video by clicking or tapping the link "Next step"

6) "Gallery" section is meant for creating demos of the set. You may upload demo files of the following formats: jpg, jpeg, png, gif, txt, text, rtx, rtf, doc, docx, xlsx, word, xl
In order to do this, please click or tap "Add Files" and select the necessary files on your computer (the maximal allowed file size is 5 Mb).
Then click or tap the button "RUN" in order to start uploading the files.
If your files have been successfully uploaded, you will see inscription "File uploaded" and the date in front of each file, as well as the button "DELETE" which you may use if you have uploaded a file by mistake.
Once you have completed creating a set preview, please click or tap "Next Step".

7) Content Uploading - In this section you may upload the items (content) that you are selling. IMPORTANT!!! You must also upload documents for each set. Sets without documents will not be accepted for publication. The required documents are: passport of a model (he/she must be 18+ years old), and model's release (release must be signed by the model, and a signature must be the same as in her/his passport), any other documents are optional.
The documents must be clearly readable, without flares on the name and birth date of a model.
Please upload the documents in .rar/.zip file (i.e. docs.rar) separately from the photos/video files.
Remember that availability of the documents is a mandatory condition of selling content on our site. If our moderator does not see the documents for a set, he will decline it, and it will not be published.
You may upload content in the following file formats: avi, wmv, mpg, mpeg, mp4, m2t, m2ts, mkv, mov, flv, jpg, jpeg, cr2, psd, gif, bmp, tif, tga, cdr, ai, dwg, eps, raw, png, al, ps, plt, dxf, pdf, svg, svgz, zip, rar
Maximal allowed file size is 10 Gb
If possible, please upload photo sets in RAR/ZIP. For our buyers' convenience, photo sets uploaded as separate JPG files are automatically united and archived on our server, so that they can be downloaded as a single file.


Click or tap the button "ADD FILES" and select the necessary files of the photo/video set on your computer, then wait till the thumbnails are created, and click or tap "RUN".
After the uploading has been completed, there will be inscription "File uploaded" on a green background in front of each file, as well as the button "DELETE"
Make sure that all the files on the list have been successfully uploaded. If any file has not been uploaded, there will be the button "RUN" in front of such file. Click or tap this button, and the file will be uploaded.
If uploading has been completed successfully, please click or tap "COMPLETE"
Your set will be sent for moderation, which will take up to 48 hours. After the moderation your set will be published in a corresponding category.


WAYS OF ACCELERATED SALES
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If you need to sell your content urgently, we recommend you to use the services "Lift Up", "Highlight Lot", "Make it VIP" - they can significantly increase the number of reviews of your lots.

Lift Up - Sooner or later your post drops lower in the search list, and buyers get more difficult to find it. After you have lifted it up, your lot will get on top again, and you will sell it much faster!

Highlight Lot - Due to highlighting your post with become more noticeable, so you will sell your lot much faster!

Make it VIP - VIP-lots are much more noticeable, than usual ones, so you they sell much faster!


MY BALANCE
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In the upper menu "My balance" you will see how much money is currently on your account.
If you click or tap the link "My balance", you will get to the section "My account", where you can use functions "Deposit an Account" and "Money Withdrawal".
If you need to add money to your account, then click or tap "Deposit an Account". When refilling the balance of your account via payment processors, do not forget to add in the comment to your payment "add-YOUR-ACC" (change YOUR-ACC for your Username).
"Money Withdrawal" - in the field "Name" please choose the way of payments, in the field "Number" please enter your payment processor account number. In the field "Amount" please choose the minimal amount by reaching which the payment will be sent to you.
The service fee for money withdrawal is 5%.
Payments are made once a week (on Monday or Friday).

 

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For BUYERS
========


REGISTRATION
------------------

In order to use our service as a BUYER you need to:

1) Sign up as a Buyer
http://www.lovingshop.co/ru/personal/registration.html - RUS
http://www.lovingshop.co/en/personal/registration.html - ENG

2) After you have completed registration, a message with an activation link will be sent to your e-mail address. Please use this link to activate your account.
 
3) Once you have activated your account, you may log in and use our service.

 

HOW TO USE THE SERVICE
----------------------------------

1) Please log in with your username and password.

2) If you have signed up and done everything correctly, you will see "Your account (Buyer)" in the upper menu.

3) Now you may proceed to your purchases. In order to effect a purchase, you will need to refill the balance of your account, for this purpose please click or tap the link "My balance"

 

MY BALANCE
----------------

In the upper menu "My balance" you will see how much money is currently on your account.
If you click or tap the link "My balance", you will get to the section "My account", where you can use functions "Deposit an Account" and "Money Withdrawal".
If you need to add money to your account, then click or tap "Deposit an Account". When refilling the balance of your account via payment processors, do not forget to add in the comment to your payment "add-YOUR-ACC" (change YOUR-ACC for your Username).
"Money Withdrawal" - in the field "Name" please choose the way of payments, in the field "Number" please enter your payment processor account number. In the field "Amount" please choose the minimal amount by reaching which the payment will be sent to you.
The service fee for money withdrawal is 5%.
Payments are made once a week (on Monday or Friday).